The information we collect
Information you provide to us
ArcartaPay collects information from you through:
- Account registration and administration of your account
- Requests or question you submit to us via forms (e.g Contact, ask a question or any user research participation forms)
- Your communications and dealings with us- Uploads or posts to the Service- Requests for customer support and technical assistance
The types of data we collect directly from you may include - Name, Address, telephone number, email address. Optional information may include: Log-in details and passwords, product information and sale prices.
Information automatically obtained from your interactions with the service
When you use our Service, our servers automatically record information that your browser sends whenever you visit a page within our Service. This may include information such as: Click tracking and behaviour, IP address, Location, Browser type and domain from which you are visiting.
Creating Arcartapay charges: When you create a charge through the Service, we collect Personal data such as Name, telephone number and product information. We retain Personal Data in an identifiable format for the least amount of time necessary to fulfil our obligations as a service provider.
If your account is closed, we may take steps to remove Personal Data but we retain the ability to access the data for so long as required.
ArcartaPay does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.
Processing Personal Data
ArcartaPay may use Personal Data for a variety of reasons that are justified under data protection laws.
To provide the Service, including to:
- Initiate a charge and receive funds
- Authenticate your access to your account-Communicate with you about your account-Keep your account and financial information up to date
To manage our business needs such as monitoring, analysing and improving the Services performance and functionality. For example, we analyse User Behaviour and perform research about the way you use the Service.
To manage risk and protect the Service from fraud by verifying and identifying, and helping to detect and prevent abuse of the Service.
Sharing of Personal Data
We may share your Personal Data or other information for the following reasons:
With other companies that provide services to us: We share Personal Data with third-party services that perform services and functions at our direction and on our behalf. These third-party services may, for example, assist you in processing transactions, verify identities or provide customer support.
With financial partners: We share Personal Data with financial institutions that we have partnered with to create and offer a Service. This information is used to process transactions.
We will NEVER sell your personal data to anyone.
DATA SECURITY AND PROTECTION
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.